A hearty thanks to Giovanni Rodriguez for his compelling and incisive look into the future of social media and beyond. We have been lucky enough to enjoy Giovanni's insights for several classes over several years now. And I can't think of a better or more apt way to complete a Social Media Class.
For those who would like to stay connected to Giovanni and his thinking. Here is a link to his blog at Forbes. Giovanni is a senior member of the social-technology team at Deloitte Consulting LLP where he helps to design new services in the digital/social/mobile arena. He is also writing a new book for O'Reilly Media. His book will explore the next wave of innovation on the cutting edge of social, leveraging a number of converging technologies that enable businesses to have a direct engagement with their customers, online and offline. I highly recommend it. A warm thanks, Giovanni. It was terrific to have you back!
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